Posts

Showing posts from January, 2021

What happened to Microsoft Dynamics CRM and what is Microsoft Dynamics 365?

You may be surprised but you can't find "Microsoft Dynamics CRM" now. If you are in the IT industry or your business is using CRM then you must be aware of this software. This particular CRM has three major modules i.e, Sales Service Marketing Historically, CRM and ERP applications were often independent and monolithic. They required complex deployments. CRM and ERP were not interrelated and developer effort required to sync data between these applications. It increase the cost as well. Microsoft tore down the traditional silos of CRM and ERP, bringing them together in a powerful set of applications.  This set of applications called Dynamics 365. Following applications are part of Dynamics 365: Transactional Applications: Microsoft Dynamics 365 Sales Microsoft Dynamics 365 Marketing Microsoft Dynamics 365 Customer Service Microsoft Dynamics 365 Field Service Microsoft Dynamics 365 Finance Dynamics 365 Supply Chain M

What is Microsoft Power Platform

Image
In simple words, Microsoft Power platform is a place where we can work on the following technologies: PowerApps  Power Automate Power BI  Power Virtual Agents   We can create the following type of components in PowerApps: Model-Driven App : Default app for Microsoft Dataverse or Dynamics 365. We can not connect with other system databases except Microsoft Dataverse. Canvas App : It provides the facility to connect with multiple system databases including Microsoft Dataverse. There are multiple prebuilt connectors available that help us to connect with multiple systems. Power Portal : It is a website for users who do not have an office365 license, Here users can interact with Microsoft Dataverse data. Here we can create flows and do operations in Microsoft Dataverse as well as in other systems. There are multiple prebuilt connectors available that help us to connect a flow with multiple databases. For eg, A task record should be created in Dynamics 365 if we get a tweet on a particular